Returns & Exchanges:

We want you to be completely satisfied with your purchase. If you're not happy, you can return or exchange items within 14 days of receiving your order.

Eligibility Criteria for Returns:

• Items must be unused, unwashed, and in their original condition with tags attached.

• Proof of purchase is required.

• Items marked as final sale cannot be returned or exchanged.

How to Return an Item:

1. Email us at returns@athlora.com with your order number and reason for return.

2. We will provide you with a return authorization and instructions.

3. Pack the item securely and ship it to the address provided.

Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 7–10 business days and credited to your original payment method.

Exchanges:

• If you wish to exchange an item, follow the same process as returns and indicate the replacement item.

• Exchanges are subject to stock availability.

Return Shipping Costs:

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• We recommend using a trackable shipping service to ensure safe delivery.

Damaged or Incorrect Items:

If you receive a damaged or incorrect item, please contact us immediately at returns@athlora.com with photos, and we will resolve the issue promptly.

Non-Returnable Items:

• Final sale items

• Gift cards

• Personal care items

Contact Us:

For any questions regarding refunds or returns, reach out to us at returns@athlora.com.